Customer Support:
The best way to receive timely and relevant assistance is to send us an email. It allows us to direct the question to the person who is best suited to address it. You will usually receive a reply within 30 minutes during business hours, however depending on the amount of questions we receive and time of day the question is submitted we respectfully ask you to allow us until the end of the next business day for a thorough response. You can send email to customer service directly at customersupport@starboardsupply.com.
Ordering:
For best service please place your order online using our secure server. We have designed our site to provide the best possible prices in our secure web environment. One of the ways we keep our prices so low is to reduce the amount of manpower involved in each transaction. Placing orders online allows us to use online credit card processes and shipping calculators as well as making sure your name, address and items ordered are complete and just the way you ordered them.
Upon placing your order your will receive an email with a conformation, once your order has been shipped from our warehouses in Massachusetts or Connecticut you will receive an email with the tracking number.
Mail:
If you would like to send us mail, please do so at:
Starboard Supply, LLC
90 South St
Shrewsbury MA 01545
|
